Public Library Performance Assessment

If after reading the LibPAS commentary you (and your State/Province) would like to discuss (or participate in) the LibPAS beta process, please contact us at: info@countingopinions.com to discuss

LibPAS (Library Performance Assessment System) enhances library productivity and advocacy with a data gathering, reporting and management system that is characterized by flexibility.
Flexibility in terms of how your library wishes to:

• gather your data.
• access and report data.
• combine performance data with qualitative customer data. 

Features

Reports
• Secure portal for accessing/managing Performance Indicator (PI) data/results
• Comprehensive series of on-line, real-time, on-demand reports
• Trend reports, Peer Ranking reports, Custom Benchmarking reports, ...
• Combine quantitative LibPAS and qualitative LibSat results
• Reports feature charts and one-click access to Excel format data downloads
PI Collection Management
• Dictionary of available PI data elements, normalized PIs and definitions
• Comprehensive "collection" management for existing and custom PI collections
• Customize collection periods and locations with automatic roll-ups and calculations
• Automatic calculation of Key Performance Indicators (KPIs) and ratios

Benefits

Productivity
• online entry of data
• automatic re-use of PI data across data collections
• PIs captured at any level (branch, division, system, region, provincial/state, ...)
• PIs captured for any time period (monthly, quarterly, annually, ...)
• auto tally key ratios and normalized PIs across locations and time periods
• on-demand standard and custom reporting
Advocacy
• on-demand access to results, ratios, trends and  comparative data to support operational insight, budget presentations, capital funding drives, ...
• no waiting for months/years before reports are available
• supports peer comparisons (regionally, nationally, internationally) at region, system, division and branch levels to identify best practices and support proposals

You can contact us at info@countingopinions.com