Location  (180) 7.3 Reference Questions Reference Questions per Capita Reference Questions per Hour Open Reference Questions per Visit Reference Questions per Librarian FTE Reference Questions per Staff FTE
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Median53,0160.629.300.13236,010.821,705.85
Total72,474,730
Average404,8870.9512.100.15327,577.671,976.16
Maximum36,237,36513.0767.920.815644,435.4011,472.77
Minimum330.010.020.003594.2947.14
California State Library36,237,3650.9515.420.210310,076.522,928.27
LOS ANGELES PUBLIC LIBRARY11,555,7282.8461.310.666225,967.939,694.40
LA COUNTY LIBRARY2,527,6290.6913.230.17779,759.192,134.82
ORANGE COUNTY PUBLIC LIBRARY1,668,9161.0718.750.244815,035.284,923.06
SAN DIEGO PUBLIC LIBRARY1,574,9741.1620.670.238614,861.054,197.58
SAN FRANCISCO PUBLIC LIBRARY1,024,6801.2117.530.16175,234.641,588.58
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY827,8511.3233.280.548024,348.567,884.30
SAN DIEGO COUNTY LIBRARY697,0250.657.570.13248,297.922,261.23
SAN JOSE PUBLIC LIBRARY680,4680.6814.910.08376,500.461,828.67
OAKLAND PUBLIC LIBRARY653,9081.4718.910.18758,447.333,055.64
CONTRA COSTA COUNTY LIBRARY610,9480.6411.110.15759,728.473,344.00
SACRAMENTO PUBLIC LIBRARY506,4670.379.560.17675,387.951,612.95
SANTA CLARA COUNTY LIBRARY453,7301.0720.860.12706,017.641,745.79
LONG BEACH PUBLIC LIBRARY447,0900.9132.360.27918,783.693,124.32
ALAMEDA COUNTY LIBRARY409,2500.7620.130.08487,179.822,120.47
FRESNO COUNTY PUBLIC LIBRARY390,0430.435.010.13435,470.451,297.12
SAN BERNARDINO COUNTY LIBRARY390,0000.335.420.08489,285.711,560.00
RIVERSIDE COUNTY LIBRARY SYSTEM382,7950.355.720.12077,104.581,781.44
RIVERSIDE PUBLIC LIBRARY353,1991.1818.500.254822,074.944,919.21
SANTA CRUZ LIBRARIES299,4731.4314.050.23309,432.222,482.57
CARLSBAD CITY LIBRARY283,6412.7132.090.42289,713.732,644.67
BURBANK PUBLIC LIBRARY275,3772.5534.060.252910,702.574,008.40
KERN COUNTY LIBRARY271,1990.336.240.00009,515.752,123.72
SOLANO COUNTY LIBRARY270,4870.7312.410.12036,010.822,097.29
TORRANCE PUBLIC LIBRARY245,0731.6417.120.320912,253.653,172.47
SONOMA COUNTY LIBRARY235,9530.487.080.08764,309.641,705.85
PASADENA PUBLIC LIBRARY232,5641.5510.530.13846,644.691,909.08
MORENO VALLEY PUBLIC LIBRARY223,7191.2067.920.699137,286.5011,472.77
EL SEGUNDO PUBLIC LIBRARY222,17713.0724.390.762044,435.406,347.91
SAN MATEO COUNTY LIBRARIES219,6700.787.030.09415,267.871,948.12
GLENDALE PUBLIC LIBRARY209,1671.0113.960.18466,142.942,104.93
SAN LUIS OBISPO CITY-COUNTY LIBRARY191,5420.8010.080.19228,512.982,335.88
RANCHO CUCAMONGA PUBLIC LIBRARY189,2301.0635.250.334615,769.173,440.55
ONTARIO CITY LIBRARY187,7421.0834.130.269314,441.693,610.42
SUNNYVALE PUBLIC LIBRARY187,3621.3554.500.21449,188.923,348.14
NEWPORT BEACH PUBLIC LIBRARY181,3152.1014.680.15108,241.592,646.93
BERKELEY PUBLIC LIBRARY178,3981.6612.800.12704,969.301,560.10
ESCONDIDO PUBLIC LIBRARY174,0581.2041.560.257512,893.193,552.20
THOUSAND OAKS LIBRARY168,1101.3128.610.25626,554.001,800.47
SANTA MONICA PUBLIC LIBRARY158,3231.7116.290.10814,137.001,475.52
MARIN COUNTY FREE LIBRARY157,4901.107.690.13774,816.211,676.67
SAN LEANDRO PUBLIC LIBRARY150,1651.8220.530.21268,342.503,195.00
STANISLAUS COUNTY FREE LIBRARY149,6170.285.910.00005,984.681,277.69
MONTEREY COUNTY FREE LIBRARIES148,5420.645.480.13388,252.332,034.82
VENTURA COUNTY LIBRARY148,4150.335.570.00006,871.061,484.15
MISSION VIEJO LIBRARY148,3821.4849.230.199011,173.343,645.75
CHULA VISTA PUBLIC LIBRARY136,9160.5922.570.16659,779.713,184.09
SANTA BARBARA PUBLIC LIBRARY133,3650.597.680.103214,818.331,760.59
WHITTIER PUBLIC LIBRARY131,4131.5125.730.285210,108.692,913.81
NEVADA COUNTY LIBRARY129,1391.3114.530.291119,566.525,144.98
HUNTINGTON BEACH LIBRARY128,3510.6310.330.157111,160.963,641.16
CERRITOS PUBLIC LIBRARY126,3482.3037.380.118718,049.712,064.51
SANTA CLARA CITY LIBRARY118,2671.0121.760.08317,679.681,764.92
MOUNTAIN VIEW PUBLIC LIBRARY117,5191.5732.910.13716,528.832,611.53
SANTA MARIA PUBLIC LIBRARY98,2230.7112.760.244314,031.862,505.69
ANAHEIM PUBLIC LIBRARIES98,0260.285.080.05592,974.99911.95
ALHAMBRA PUBLIC LIBRARY96,4671.0838.990.22839,187.332,664.83
SALINAS PUBLIC LIBRARY95,2620.6211.700.17124,763.101,893.88
LIVERMORE PUBLIC LIBRARY90,5561.0710.850.14136,468.291,366.88
SAN BERNARDINO PUBLIC LIBRARY87,8560.4314.120.032612,550.862,518.81
PLACER COUNTY LIBRARY85,7240.465.030.13169,664.491,717.23
PALOS VERDES LIBRARY DISTRICT85,0891.2211.690.12565,239.471,514.04
PLEASANTON PUBLIC LIBRARY83,9091.2026.780.15817,991.332,562.11
PALM SPRINGS PUBLIC LIBRARY83,7821.7630.050.29547,616.554,147.62
RANCHO MIRAGE PUBLIC LIBRARY83,3833.7429.010.22078,174.803,194.75
BEVERLY HILLS PUBLIC LIBRARY81,2172.2524.900.13293,384.041,082.89
YORBA LINDA PUBLIC LIBRARY79,4041.1623.920.25488,144.002,406.18
CORONA PUBLIC LIBRARY79,2550.5327.170.14816,191.801,996.35
ALAMEDA FREE LIBRARY77,5711.0410.710.14176,464.251,963.82
BURLINGAME PUBLIC LIBRARY77,3362.1116.050.16846,825.772,464.50
FULLERTON PUBLIC LIBRARY76,0630.5513.030.12455,104.901,855.20
SAN RAFAEL PUBLIC LIBRARY75,7841.3019.200.22619,778.583,677.05
OCEANSIDE PUBLIC LIBRARY73,6910.416.420.10284,093.941,270.53
SHASTA PUBLIC LIBRARIES73,6850.4010.650.141914,035.242,540.86
OXNARD PUBLIC LIBRARY72,8360.3710.940.12144,162.061,324.29
CITY OF COMMERCE PUBLIC LIBRARY72,0765.328.010.18969,240.511,734.26
SANTA ANA PUBLIC LIBRARY67,4900.1913.680.09854,354.191,273.40
INGLEWOOD PUBLIC LIBRARY67,1000.5610.070.25844,930.201,448.62
SOUTH SAN FRANCISCO PUBLIC LIBRARY66,4271.029.680.17015,653.361,584.99
SOUTH PASADENA PUBLIC LIBRARY64,9392.5124.240.23737,730.833,167.76
MURRIETA PUBLIC LIBRARY63,4450.6327.440.199010,574.173,845.15
TULARE COUNTY FREE LIBRARY63,0630.193.230.167810,510.501,970.72
NATIONAL CITY PUBLIC LIBRARY61,8201.0915.000.079911,343.121,028.96
DOWNEY CITY LIBRARY59,0980.5219.560.14298,442.572,010.14
SAN MATEO PUBLIC LIBRARY57,7920.588.950.06673,526.051,086.11
UPLAND PUBLIC LIBRARY57,7530.7722.210.271412,031.882,502.30
WATSONVILLE PUBLIC LIBRARY56,2870.957.040.13234,690.581,223.63
YOLO COUNTY LIBRARY53,8330.374.750.08474,289.481,568.56
PALMDALE CITY LIBRARY53,2740.359.300.156517,758.003,086.56
ORANGE PUBLIC LIBRARY53,0160.379.000.10113,420.391,104.04
NAPA COUNTY LIBRARY52,3710.406.410.11834,189.681,062.29
CORONADO PUBLIC LIBRARY50,8322.2115.860.13465,648.002,140.29
HAYWARD PUBLIC LIBRARY50,4880.3310.990.08234,207.331,383.23
MENLO PARK PUBLIC LIBRARY50,1241.5710.250.14216,002.872,207.13
ARCADIA PUBLIC LIBRARY48,9540.8716.110.08454,256.871,813.11
ROSEVILLE PUBLIC LIBRARY48,8530.436.630.08574,248.091,050.60
ALTADENA LIBRARY DISTRICT46,7840.858.450.11027,197.541,585.90
GLENDORA LIBRARY & CULTURAL CENTER46,5780.8917.460.16765,822.251,653.46
PALO ALTO CITY LIBRARY46,4190.723.930.05302,099.46832.33
HEMET PUBLIC LIBRARY46,1340.6222.000.136523,067.004,514.09
REDONDO BEACH PUBLIC LIBRARY45,4890.6711.130.10434,548.901,642.20
MILL VALLEY PUBLIC LIBRARY43,4273.1014.140.18574,957.422,180.07
MERCED COUNTY LIBRARY42,5860.172.210.083410,646.501,703.44
BUTTE COUNTY LIBRARY42,3660.193.960.05608,473.201,583.78
A. K. SMILEY PUBLIC LIBRARY41,8390.5812.670.14788,367.801,609.19
MONTEREY PUBLIC LIBRARY40,5321.3913.500.10433,684.731,484.69
HUMBOLDT COUNTY LIBRARY40,0570.302.830.13774,450.781,292.16
POMONA PUBLIC LIBRARY38,5150.2417.170.15824,784.471,078.25
PORTERVILLE PUBLIC LIBRARY37,9080.7310.980.193037,908.003,032.64
BENICIA PUBLIC LIBRARY36,2161.2911.230.15044,894.051,410.28
CALABASAS CITY LIBRARY35,9401.5113.590.22447,986.672,662.22
MADERA COUNTY LIBRARY35,7660.233.570.11488,941.50917.08
DALY CITY PUBLIC LIBRARY35,7530.334.040.06023,724.271,067.25
CAMARENA MEMORIAL PUBLIC LIBRARY33,2140.849.590.326011,071.332,711.35
FOLSOM PUBLIC LIBRARY32,5590.467.270.08367,235.332,034.94
HARRISON MEMORIAL LIBRARY32,5148.057.440.32296,703.922,844.62
BELVEDERE-TIBURON LIBRARY32,3052.9110.660.00004,038.132,227.93
IMPERIAL COUNTY LIBRARY32,0670.584.900.815632,067.003,288.92
COVINA PUBLIC LIBRARY31,7080.6414.670.10865,275.872,186.76
BUENA PARK LIBRARY DISTRICT30,8410.3711.480.09904,405.861,233.64
KINGS COUNTY LIBRARY30,7320.202.680.00007,231.061,897.04
VICTORVILLE CITY LIBRARY28,0800.268.850.137528,080.002,463.16
PLACENTIA LIBRARY DISTRICT27,7940.5010.640.12513,705.871,434.16
TULARE PUBLIC LIBRARY27,3200.479.610.18949,106.672,802.05
LOMPOC PUBLIC LIBRARY25,9360.393.750.09157,859.391,513.19
EL DORADO COUNTY LIBRARY23,0930.132.170.05962,430.84753.44
SAN BRUNO PUBLIC LIBRARY22,8960.527.460.08724,579.201,696.00
LARKSPUR PUBLIC LIBRARY22,2271.818.230.00007,409.003,175.29
RICHMOND PUBLIC LIBRARY21,3600.203.900.0710928.70402.03
PASO ROBLES PUBLIC LIBRARY20,5850.696.230.09186,054.412,018.14
LOS GATOS PUBLIC LIBRARY20,0750.667.150.07503,088.461,329.47
MONTEREY PARK BRUGGEMEYER LIBRARY19,7810.307.570.04393,066.82637.48
MENDOCINO COUNTY LIBRARY19,6260.222.040.00003,271.001,656.20
DIXON PUBLIC LIBRARY DISTRICT18,6750.727.470.19894,668.752,063.54
MONROVIA PUBLIC LIBRARY17,2880.4410.670.00001,728.80882.04
BEAUMONT LIBRARY DISTRICT16,6730.286.370.10912,565.081,333.84
SAN MARINO PUBLIC LIBRARY15,7001.174.870.06092,854.551,068.75
WOODLAND PUBLIC LIBRARY15,6320.285.590.05953,126.40927.72
LODI PUBLIC LIBRARY15,3790.245.470.00003,015.49765.12
REDWOOD CITY PUBLIC LIBRARY15,1460.191.520.01691,081.86301.95
SANTA FE SPRINGS CITY LIBRARY15,1130.855.300.08535,037.67839.61
LINCOLN PUBLIC LIBRARY12,4640.314.370.08543,835.081,846.52
PACIFIC GROVE PUBLIC LIBRARY12,3080.797.650.10467,033.141,697.66
TUOLUMNE COUNTY LIBRARY12,2560.221.890.03314,456.73780.64
COLTON PUBLIC LIBRARY11,9770.232.090.08202,994.251,197.70
INYO COUNTY FREE LIBRARY10,9400.611.330.00001,919.30909.39
SISKIYOU COUNTY FREE LIBRARY10,4800.230.910.07252,620.00582.22
BRAWLEY PUBLIC LIBRARY9,6370.364.210.17184,818.501,014.42
LAKE COUNTY LIBRARY9,0860.141.430.03413,634.40712.63
MARIPOSA COUNTY LIBRARY8,6340.471.680.06178,634.002,158.50
AZUSA CITY LIBRARY8,5860.183.060.05822,146.50553.94
SAUSALITO PUBLIC LIBRARY8,3001.102.650.06752,842.471,190.82
SUTTER COUNTY LIBRARY7,8000.081.360.00007,800.00520.00
IRWINDALE PUBLIC LIBRARY7,5774.393.230.19327,577.001,595.16
PLUMAS COUNTY LIBRARY7,3530.310.810.00002,673.82855.00
SAN ANSELMO PUBLIC LIBRARY7,0020.553.940.00004,070.931,892.43
COLUSA COUNTY FREE LIBRARY5,9320.270.890.17491,977.33651.87
SIERRA MADRE PUBLIC LIBRARY5,7070.512.450.0635983.97505.04
TEHAMA COUNTY LIBRARY5,4660.091.620.06811,366.50911.00
EL CENTRO PUBLIC LIBRARY5,4450.122.140.04975,445.00640.59
SAN BENITO COUNTY FREE LIBRARY5,4220.102.260.04092,168.80570.74
BANNING LIBRARY DISTRICT4,9250.161.350.04981,641.67351.79
ST. HELENA PUBLIC LIBRARY4,8790.821.890.03211,027.16469.13
CALAVERAS COUNTY LIBRARY4,7190.100.450.06924,719.00593.58
PALO VERDE VALLEY LIBRARY DISTRICT4,4340.111.880.05214,434.001,108.50
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT3,7270.137.390.00000.000.00
MODOC COUNTY LIBRARY3,5000.360.890.00003,500.00612.96
WILLOWS PUBLIC LIBRARY2,7460.191.020.07333,051.11762.78
COALINGA-HURON UNIFIED SCHOOL DISTRICT LIBRARY2,5370.080.520.02761,268.50230.64
DEL NORTE COUNTY LIBRARY DISTRICT1,7150.061.240.01371,715.00428.75
MONO COUNTY FREE LIBRARY1,6530.120.160.0104435.00122.44
IMPERIAL PUBLIC LIBRARY1,5000.120.590.05030.00375.00
SIGNAL HILL PUBLIC LIBRARY1,3070.110.540.00001,307.00311.19
TRINITY COUNTY FREE LIBRARY9110.070.380.0276911.00343.77
YUBA COUNTY LIBRARY8940.010.320.0070447.0089.40
ALPINE COUNTY LIBRARY/ARCHIVES6370.530.240.0504637.00182.00
AMADOR COUNTY LIBRARY5340.010.080.0049534.0063.57
LASSEN LIBRARY DISTRICT3500.010.270.0072271.3279.73
SAN JUAN BAUTISTA CITY LIBRARY330.020.020.003594.2947.14
California State Library
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