Location  (179) 7.3 Reference Questions Reference Questions per Capita Reference Questions per Hour Open Reference Questions per Visit Reference Questions per Librarian FTE Reference Questions per Staff FTE
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Median47,1380.589.250.12385,863.001,801.68
Total51,166,936
Average287,4550.8711.660.14077,431.261,970.16
Maximum25,583,4687.6350.070.464046,758.007,482.53
Minimum400.000.030.001383.0018.44
California State Library25,583,4680.7112.180.16288,116.582,375.88
LOS ANGELES PUBLIC LIBRARY3,456,3000.9124.550.275510,256.083,688.69
LA COUNTY LIBRARY2,506,6160.7512.780.202210,189.502,193.01
ORANGE COUNTY PUBLIC LIBRARY1,497,6560.9816.830.214512,910.834,579.99
SAN DIEGO PUBLIC LIBRARY1,426,3361.0921.680.247113,584.153,973.08
SAN FRANCISCO PUBLIC LIBRARY801,0750.9913.840.11374,425.831,296.24
OAKLAND PUBLIC LIBRARY785,1821.9024.690.215812,664.234,701.69
SAN JOSE PUBLIC LIBRARY748,4680.7818.800.11049,017.692,494.89
SACRAMENTO PUBLIC LIBRARY684,8060.5112.930.15637,608.962,633.87
SAN DIEGO COUNTY LIBRARY633,8020.607.100.10757,729.292,364.93
ALAMEDA COUNTY LIBRARY490,8100.9218.990.10798,610.702,921.49
SANTA CLARA COUNTY LIBRARY440,2031.0720.140.11955,948.691,648.70
LONG BEACH PUBLIC LIBRARY438,8150.9521.140.32049,539.463,299.36
RIVERSIDE COUNTY LIBRARY SYSTEM404,9130.356.130.10408,263.531,857.40
SONOMA COUNTY LIBRARY347,7270.7110.430.12386,322.312,501.63
CONTRA COSTA COUNTY LIBRARY321,5160.346.330.07855,640.631,837.23
FRESNO COUNTY PUBLIC LIBRARY312,6620.343.900.10446,513.791,270.98
CARLSBAD CITY LIBRARY304,4682.8634.440.354511,710.312,872.34
RIVERSIDE PUBLIC LIBRARY286,9340.9415.470.270640,990.574,863.29
SOLANO COUNTY LIBRARY252,4220.7011.580.12366,822.222,157.45
SANTA CRUZ LIBRARIES250,9611.2219.000.27129,652.352,560.83
KERN COUNTY LIBRARY228,6590.278.590.24649,527.462,485.42
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY228,1190.3614.090.20899,918.224,224.43
BURBANK PUBLIC LIBRARY218,4892.0927.020.19679,103.713,413.89
SAN LUIS OBISPO CITY-COUNTY LIBRARY213,0180.8811.380.24389,682.642,840.24
PASADENA PUBLIC LIBRARY212,0351.530.000.17127,853.152,000.33
SAN MATEO COUNTY LIBRARIES205,3910.766.600.08565,009.541,801.68
NEWPORT BEACH PUBLIC LIBRARY199,8802.3415.740.158810,520.003,123.13
TORRANCE PUBLIC LIBRARY196,8041.3513.750.258110,358.112,852.23
SANTA MONICA PUBLIC LIBRARY194,4842.1620.300.13105,256.321,834.75
BERKELEY PUBLIC LIBRARY193,5081.7014.200.14205,863.881,775.30
WHITTIER PUBLIC LIBRARY175,0552.0534.280.362812,503.934,488.59
ONTARIO CITY LIBRARY171,7831.0431.230.277014,315.253,368.29
MARIN COUNTY FREE LIBRARY155,2311.117.980.13906,209.242,126.45
SANTA BARBARA PUBLIC LIBRARY154,1650.7111.000.154217,129.442,704.65
THOUSAND OAKS LIBRARY152,5101.2027.160.22268,026.841,882.84
MISSION VIEJO LIBRARY145,8061.5650.070.216312,150.504,050.17
SUNNYVALE PUBLIC LIBRARY141,6051.0043.240.19337,080.252,776.57
PLACER COUNTY LIBRARY139,6380.748.020.223217,454.753,247.40
MORENO VALLEY PUBLIC LIBRARY127,2030.6548.400.464025,440.607,482.53
MONTEREY COUNTY FREE LIBRARIES127,0680.584.830.13367,474.591,740.66
ESCONDIDO PUBLIC LIBRARY124,5870.8615.990.249410,382.252,831.52
RANCHO CUCAMONGA PUBLIC LIBRARY124,3290.7423.510.192110,360.752,260.53
CHULA VISTA PUBLIC LIBRARY121,3250.4923.870.197310,110.425,777.38
STANISLAUS COUNTY FREE LIBRARY120,0290.234.870.00007,060.531,224.79
EL SEGUNDO PUBLIC LIBRARY119,7527.1714.450.428423,950.406,302.74
NEVADA COUNTY LIBRARY117,2161.1814.920.325029,304.005,860.80
ANAHEIM PUBLIC LIBRARIES115,7660.347.550.08254,287.631,394.77
GLENDALE PUBLIC LIBRARY111,4630.587.710.12623,980.821,266.63
MOUNTAIN VIEW PUBLIC LIBRARY110,4271.4835.000.12706,901.692,509.70
CERRITOS PUBLIC LIBRARY104,9382.1331.430.098414,991.141,873.89
ALHAMBRA PUBLIC LIBRARY104,1541.2536.050.18519,468.553,254.81
SANTA CLARA CITY LIBRARY102,8630.8726.550.07317,347.361,773.50
PLEASANTON PUBLIC LIBRARY101,8321.4432.760.181010,183.203,636.86
VENTURA COUNTY LIBRARY100,3050.273.950.00006,687.001,432.93
SAN LEANDRO PUBLIC LIBRARY98,6081.1513.890.12357,043.432,900.24
BEVERLY HILLS PUBLIC LIBRARY97,5892.8533.540.17546,970.641,876.71
SALINAS PUBLIC LIBRARY93,7110.6212.000.15935,206.172,129.80
NATIONAL CITY PUBLIC LIBRARY93,1091.5833.440.268318,621.801,692.89
SAN RAFAEL PUBLIC LIBRARY88,2111.5221.280.27009,801.223,835.26
MERCED COUNTY LIBRARY87,5600.344.130.140921,890.003,648.33
PALOS VERDES LIBRARY DISTRICT87,5051.2911.510.13394,861.391,823.02
SANTA ANA PUBLIC LIBRARY86,1930.2719.740.14186,156.641,596.17
RANCHO MIRAGE PUBLIC LIBRARY85,9303.8230.650.27079,547.783,437.20
YORBA LINDA PUBLIC LIBRARY85,6901.3227.840.25478,569.002,677.81
SAN BERNARDINO PUBLIC LIBRARY83,0210.3915.810.208011,860.143,320.84
YOLO COUNTY LIBRARY80,5290.556.280.13185,368.602,236.92
OXNARD PUBLIC LIBRARY76,8360.3811.620.11624,519.761,280.60
TULARE COUNTY FREE LIBRARY75,9610.233.890.18257,596.101,947.72
ALAMEDA FREE LIBRARY74,5161.0111.660.17308,279.562,759.85
SHASTA PUBLIC LIBRARIES71,4800.4010.740.116911,913.332,166.06
BURLINGAME PUBLIC LIBRARY69,4351.9114.510.15656,943.502,169.84
SOUTH PASADENA PUBLIC LIBRARY68,6072.6725.610.22349,801.003,610.89
WATSONVILLE PUBLIC LIBRARY66,2861.1413.560.13355,523.831,441.00
LIVERMORE PUBLIC LIBRARY64,4930.7913.580.12365,863.001,954.33
CORONA PUBLIC LIBRARY64,1730.4231.470.15245,833.913,055.86
ROSEVILLE PUBLIC LIBRARY61,3210.518.700.11075,110.081,393.66
MENLO PARK PUBLIC LIBRARY57,7911.7912.820.17558,255.862,751.95
FULLERTON PUBLIC LIBRARY57,6920.4313.620.00004,437.851,602.56
REDWOOD CITY PUBLIC LIBRARY56,5800.736.110.05294,352.311,257.33
MURRIETA PUBLIC LIBRARY55,6560.5323.270.16439,276.002,782.80
CITY OF COMMERCE PUBLIC LIBRARY54,5984.256.070.17017,799.711,399.95
A. K. SMILEY PUBLIC LIBRARY53,8450.7816.300.206910,769.002,692.25
PALO ALTO CITY LIBRARY53,5380.826.050.06892,676.901,049.76
REDONDO BEACH PUBLIC LIBRARY52,6490.7913.380.12035,849.892,105.96
INGLEWOOD PUBLIC LIBRARY51,3580.4713.020.21255,706.441,711.93
CALABASAS CITY LIBRARY49,9202.1619.020.23348,320.002,936.47
NAPA COUNTY LIBRARY47,7460.366.240.07863,672.77900.87
UPLAND PUBLIC LIBRARY47,1380.6421.270.242015,712.672,772.82
MONROVIA PUBLIC LIBRARY47,0661.2821.200.20115,883.252,941.63
HEMET PUBLIC LIBRARY46,7580.5924.240.138946,758.006,679.71
ORANGE PUBLIC LIBRARY46,6580.3410.240.09443,110.531,138.00
GLENDORA LIBRARY & CULTURAL CENTER46,2840.9219.170.17505,785.501,928.50
HUMBOLDT COUNTY LIBRARY45,3150.343.490.12765,035.001,373.18
SAN MATEO PUBLIC LIBRARY45,0500.448.680.07843,003.33919.39
CORONADO PUBLIC LIBRARY44,3741.9313.820.12054,930.441,848.92
ARCADIA PUBLIC LIBRARY42,1260.7413.870.07523,510.501,452.62
CAMARENA MEMORIAL PUBLIC LIBRARY40,9061.0521.620.401913,635.335,113.25
OCEANSIDE PUBLIC LIBRARY40,8920.246.010.08712,555.751,076.11
HUNTINGTON BEACH LIBRARY40,6180.213.820.06994,513.11864.21
LOMPOC PUBLIC LIBRARY40,1670.626.050.135513,389.002,510.44
SANTA MARIA PUBLIC LIBRARY37,8270.264.950.08925,403.86859.70
ALTADENA LIBRARY DISTRICT36,2820.686.550.09305,183.141,343.78
BEAUMONT LIBRARY DISTRICT35,6250.5112.230.18625,089.292,375.00
MILL VALLEY PUBLIC LIBRARY35,0552.4911.350.14065,007.861,845.00
PALMDALE CITY LIBRARY33,7400.2216.570.000016,870.002,811.67
BUTTE COUNTY LIBRARY32,5260.153.880.05088,131.501,251.00
BENICIA PUBLIC LIBRARY31,9961.1810.270.13775,332.671,599.80
BELVEDERE-TIBURON LIBRARY31,5502.8410.410.17703,505.561,855.88
BUENA PARK LIBRARY DISTRICT31,2390.3913.870.11284,462.711,487.57
MONTEREY PUBLIC LIBRARY30,9031.0511.490.09413,433.671,236.12
DOWNEY CITY LIBRARY30,0000.2711.220.07726,000.002,500.00
SAN BERNARDINO COUNTY LIBRARY29,5000.259.300.140529,500.002,950.00
HARRISON MEMORIAL LIBRARY28,5397.636.530.29095,707.802,594.45
CAMARILLO PUBLIC LIBRARY26,8120.4116.320.13653,830.291,072.48
POMONA PUBLIC LIBRARY26,0970.1720.760.20618,699.001,864.07
LOS GATOS PUBLIC LIBRARY25,4440.869.790.11475,088.801,696.27
RICHMOND PUBLIC LIBRARY24,6750.245.950.06821,298.68493.50
EL DORADO COUNTY LIBRARY23,9510.132.310.04782,993.88798.37
PLACENTIA LIBRARY DISTRICT23,7010.447.880.10263,950.171,316.72
SAN BRUNO PUBLIC LIBRARY21,6880.528.980.09043,614.671,445.87
SANTA FE SPRINGS CITY LIBRARY21,6341.329.250.15167,211.331,802.83
LARKSPUR PUBLIC LIBRARY21,0601.757.800.00007,020.002,632.50
DALY CITY PUBLIC LIBRARY20,9390.212.800.04213,489.83747.82
MADERA COUNTY LIBRARY19,4520.132.520.08834,863.001,215.75
IMPERIAL COUNTY LIBRARY18,8600.353.880.437918,860.003,772.00
KINGS COUNTY LIBRARY18,4660.121.790.09533,077.671,025.89
SAN MARINO PUBLIC LIBRARY18,2681.395.670.06823,044.671,014.89
PASO ROBLES PUBLIC LIBRARY18,1500.605.590.06656,050.002,016.67
COVINA PUBLIC LIBRARY18,0440.389.470.07699,022.001,640.36
PALM SPRINGS PUBLIC LIBRARY18,0440.409.810.07663,608.801,127.75
MENDOCINO COUNTY LIBRARY17,7650.202.510.00003,553.001,366.54
PORTERVILLE PUBLIC LIBRARY17,6800.325.010.087417,680.001,262.86
FOLSOM PUBLIC LIBRARY17,1080.244.900.07694,277.001,069.25
SAN ANSELMO PUBLIC LIBRARY16,8721.368.310.31925,624.003,374.40
LODI PUBLIC LIBRARY16,2340.266.320.07723,246.80954.94
HAYWARD PUBLIC LIBRARY15,2100.103.200.02481,690.00460.91
LINCOLN PUBLIC LIBRARY12,9820.307.490.050912,982.003,245.50
PACIFIC GROVE PUBLIC LIBRARY10,4530.698.710.10623,484.331,306.63
MONTEREY PARK BRUGGEMEYER LIBRARY10,3620.175.480.03051,727.00414.48
SAUSALITO PUBLIC LIBRARY10,3531.453.310.09071,725.501,035.30
LAKE COUNTY LIBRARY9,8810.151.560.03343,293.67760.08
MARIPOSA COUNTY LIBRARY9,8700.541.920.07069,870.002,467.50
TULARE PUBLIC LIBRARY9,8170.165.660.05823,272.33981.70
WOODLAND PUBLIC LIBRARY9,6010.174.490.04642,400.25800.08
TUOLUMNE COUNTY LIBRARY9,4670.171.730.05433,155.67860.64
SOUTH SAN FRANCISCO PUBLIC LIBRARY9,3940.151.590.0336854.00260.94
INYO COUNTY FREE LIBRARY8,9420.481.120.00002,235.50993.56
SIERRA MADRE PUBLIC LIBRARY7,7810.713.330.08491,296.83648.42
IRWINDALE PUBLIC LIBRARY7,1064.983.230.23707,106.001,776.50
AZUSA CITY LIBRARY6,9620.152.830.04541,392.40409.53
COALINGA-HURON UNIFIED SCHOOL DISTRICT LIBRARY6,8920.251.420.05753,446.00574.33
BANNING LIBRARY DISTRICT6,7010.211.840.07852,233.67418.81
SAN BENITO COUNTY FREE LIBRARY5,8990.113.010.04501,966.33589.90
PLUMAS COUNTY LIBRARY5,7570.250.630.11781,919.00575.70
BRAWLEY PUBLIC LIBRARY5,6350.222.210.14822,817.50563.50
COLTON PUBLIC LIBRARY5,6220.112.700.08025,622.001,405.50
COLUSA COUNTY FREE LIBRARY5,1870.240.820.12121,729.00576.33
WILLOWS PUBLIC LIBRARY4,9980.371.850.13524,998.00999.60
TEHAMA COUNTY LIBRARY4,5170.071.590.05731,505.67645.29
PALO VERDE VALLEY LIBRARY DISTRICT3,5780.091.560.03823,578.00715.60
CALAVERAS COUNTY LIBRARY3,5120.080.350.00003,512.00501.71
MODOC COUNTY LIBRARY3,5000.360.960.00003,500.00700.00
SUTTER COUNTY LIBRARY3,4720.040.610.00373,472.00267.08
ST. HELENA PUBLIC LIBRARY3,3470.571.380.0229836.75334.70
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT2,8960.101.550.02381,448.00321.78
SIGNAL HILL PUBLIC LIBRARY2,1840.200.960.14291,092.00364.00
IMPERIAL PUBLIC LIBRARY1,6780.110.670.05750.00335.60
MONO COUNTY FREE LIBRARY1,5300.110.150.0102382.50109.29
ALPINE COUNTY LIBRARY/ARCHIVES1,4381.220.510.05011,438.00479.33
DIXON PUBLIC LIBRARY DISTRICT1,2540.050.500.0139313.50125.40
EL CENTRO PUBLIC LIBRARY1,0000.020.450.07241,000.00166.67
DEL NORTE COUNTY LIBRARY DISTRICT9580.030.560.0083958.00191.60
TRINITY COUNTY FREE LIBRARY5250.040.220.0144525.00175.00
LASSEN LIBRARY DISTRICT4150.010.290.0076415.00138.33
AMADOR COUNTY LIBRARY2620.010.050.0028262.0032.75
YUBA COUNTY LIBRARY1660.000.080.001383.0018.44
SAN JUAN BAUTISTA CITY LIBRARY400.020.030.00450.0040.00
California State Library
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