Reference - Text Report

Location (179)	7.3 Reference Questions	Reference Questions per Capita	Reference Questions per Hour Open	Reference Questions per Visit	Reference Questions per Librarian FTE	Reference Questions per Staff FTE

Median	47,138	0.58	9.25	0.1238	5,863.00	1,801.68
Total	51,166,936
Average	287,455	0.87	11.66	0.1407	7,431.26	1,970.16
Maximum	25,583,468	7.63	50.07	0.4640	46,758.00	7,482.53
Minimum	40	0.00	0.03	0.0013	83.00	18.44
California State Library	25,583,468	0.71	12.18	0.1628	8,116.58	2,375.88
LOS ANGELES PUBLIC LIBRARY	3,456,300	0.91	24.55	0.2755	10,256.08	3,688.69
LA COUNTY LIBRARY	2,506,616	0.75	12.78	0.2022	10,189.50	2,193.01
ORANGE COUNTY PUBLIC LIBRARY	1,497,656	0.98	16.83	0.2145	12,910.83	4,579.99
SAN DIEGO PUBLIC LIBRARY	1,426,336	1.09	21.68	0.2471	13,584.15	3,973.08
SAN FRANCISCO PUBLIC LIBRARY	801,075	0.99	13.84	0.1137	4,425.83	1,296.24
OAKLAND PUBLIC LIBRARY	785,182	1.90	24.69	0.2158	12,664.23	4,701.69
SAN JOSE PUBLIC LIBRARY	748,468	0.78	18.80	0.1104	9,017.69	2,494.89
SACRAMENTO PUBLIC LIBRARY	684,806	0.51	12.93	0.1563	7,608.96	2,633.87
SAN DIEGO COUNTY LIBRARY	633,802	0.60	7.10	0.1075	7,729.29	2,364.93
ALAMEDA COUNTY LIBRARY	490,810	0.92	18.99	0.1079	8,610.70	2,921.49
SANTA CLARA COUNTY LIBRARY	440,203	1.07	20.14	0.1195	5,948.69	1,648.70
LONG BEACH PUBLIC LIBRARY	438,815	0.95	21.14	0.3204	9,539.46	3,299.36
RIVERSIDE COUNTY LIBRARY SYSTEM	404,913	0.35	6.13	0.1040	8,263.53	1,857.40
SONOMA COUNTY LIBRARY	347,727	0.71	10.43	0.1238	6,322.31	2,501.63
CONTRA COSTA COUNTY LIBRARY	321,516	0.34	6.33	0.0785	5,640.63	1,837.23
FRESNO COUNTY PUBLIC LIBRARY	312,662	0.34	3.90	0.1044	6,513.79	1,270.98
CARLSBAD CITY LIBRARY	304,468	2.86	34.44	0.3545	11,710.31	2,872.34
RIVERSIDE PUBLIC LIBRARY	286,934	0.94	15.47	0.2706	40,990.57	4,863.29
SOLANO COUNTY LIBRARY	252,422	0.70	11.58	0.1236	6,822.22	2,157.45
SANTA CRUZ LIBRARIES	250,961	1.22	19.00	0.2712	9,652.35	2,560.83
KERN COUNTY LIBRARY	228,659	0.27	8.59	0.2464	9,527.46	2,485.42
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY	228,119	0.36	14.09	0.2089	9,918.22	4,224.43
BURBANK PUBLIC LIBRARY	218,489	2.09	27.02	0.1967	9,103.71	3,413.89
SAN LUIS OBISPO CITY-COUNTY LIBRARY	213,018	0.88	11.38	0.2438	9,682.64	2,840.24
PASADENA PUBLIC LIBRARY	212,035	1.53	0.00	0.1712	7,853.15	2,000.33
SAN MATEO COUNTY LIBRARIES	205,391	0.76	6.60	0.0856	5,009.54	1,801.68
NEWPORT BEACH PUBLIC LIBRARY	199,880	2.34	15.74	0.1588	10,520.00	3,123.13
TORRANCE PUBLIC LIBRARY	196,804	1.35	13.75	0.2581	10,358.11	2,852.23
SANTA MONICA PUBLIC LIBRARY	194,484	2.16	20.30	0.1310	5,256.32	1,834.75
BERKELEY PUBLIC LIBRARY	193,508	1.70	14.20	0.1420	5,863.88	1,775.30
WHITTIER PUBLIC LIBRARY	175,055	2.05	34.28	0.3628	12,503.93	4,488.59
ONTARIO CITY LIBRARY	171,783	1.04	31.23	0.2770	14,315.25	3,368.29
MARIN COUNTY FREE LIBRARY	155,231	1.11	7.98	0.1390	6,209.24	2,126.45
SANTA BARBARA PUBLIC LIBRARY	154,165	0.71	11.00	0.1542	17,129.44	2,704.65
THOUSAND OAKS LIBRARY	152,510	1.20	27.16	0.2226	8,026.84	1,882.84
MISSION VIEJO LIBRARY	145,806	1.56	50.07	0.2163	12,150.50	4,050.17
SUNNYVALE PUBLIC LIBRARY	141,605	1.00	43.24	0.1933	7,080.25	2,776.57
PLACER COUNTY LIBRARY	139,638	0.74	8.02	0.2232	17,454.75	3,247.40
MORENO VALLEY PUBLIC LIBRARY	127,203	0.65	48.40	0.4640	25,440.60	7,482.53
MONTEREY COUNTY FREE LIBRARIES	127,068	0.58	4.83	0.1336	7,474.59	1,740.66
ESCONDIDO PUBLIC LIBRARY	124,587	0.86	15.99	0.2494	10,382.25	2,831.52
RANCHO CUCAMONGA PUBLIC LIBRARY	124,329	0.74	23.51	0.1921	10,360.75	2,260.53
CHULA VISTA PUBLIC LIBRARY	121,325	0.49	23.87	0.1973	10,110.42	5,777.38
STANISLAUS COUNTY FREE LIBRARY	120,029	0.23	4.87	0.0000	7,060.53	1,224.79
EL SEGUNDO PUBLIC LIBRARY	119,752	7.17	14.45	0.4284	23,950.40	6,302.74
NEVADA COUNTY LIBRARY	117,216	1.18	14.92	0.3250	29,304.00	5,860.80
ANAHEIM PUBLIC LIBRARIES	115,766	0.34	7.55	0.0825	4,287.63	1,394.77
GLENDALE PUBLIC LIBRARY	111,463	0.58	7.71	0.1262	3,980.82	1,266.63
MOUNTAIN VIEW PUBLIC LIBRARY	110,427	1.48	35.00	0.1270	6,901.69	2,509.70
CERRITOS PUBLIC LIBRARY	104,938	2.13	31.43	0.0984	14,991.14	1,873.89
ALHAMBRA PUBLIC LIBRARY	104,154	1.25	36.05	0.1851	9,468.55	3,254.81
SANTA CLARA CITY LIBRARY	102,863	0.87	26.55	0.0731	7,347.36	1,773.50
PLEASANTON PUBLIC LIBRARY	101,832	1.44	32.76	0.1810	10,183.20	3,636.86
VENTURA COUNTY LIBRARY	100,305	0.27	3.95	0.0000	6,687.00	1,432.93
SAN LEANDRO PUBLIC LIBRARY	98,608	1.15	13.89	0.1235	7,043.43	2,900.24
BEVERLY HILLS PUBLIC LIBRARY	97,589	2.85	33.54	0.1754	6,970.64	1,876.71
SALINAS PUBLIC LIBRARY	93,711	0.62	12.00	0.1593	5,206.17	2,129.80
NATIONAL CITY PUBLIC LIBRARY	93,109	1.58	33.44	0.2683	18,621.80	1,692.89
SAN RAFAEL PUBLIC LIBRARY	88,211	1.52	21.28	0.2700	9,801.22	3,835.26
MERCED COUNTY LIBRARY	87,560	0.34	4.13	0.1409	21,890.00	3,648.33
PALOS VERDES LIBRARY DISTRICT	87,505	1.29	11.51	0.1339	4,861.39	1,823.02
SANTA ANA PUBLIC LIBRARY	86,193	0.27	19.74	0.1418	6,156.64	1,596.17
RANCHO MIRAGE PUBLIC LIBRARY	85,930	3.82	30.65	0.2707	9,547.78	3,437.20
YORBA LINDA PUBLIC LIBRARY	85,690	1.32	27.84	0.2547	8,569.00	2,677.81
SAN BERNARDINO PUBLIC LIBRARY	83,021	0.39	15.81	0.2080	11,860.14	3,320.84
YOLO COUNTY LIBRARY	80,529	0.55	6.28	0.1318	5,368.60	2,236.92
OXNARD PUBLIC LIBRARY	76,836	0.38	11.62	0.1162	4,519.76	1,280.60
TULARE COUNTY FREE LIBRARY	75,961	0.23	3.89	0.1825	7,596.10	1,947.72
ALAMEDA FREE LIBRARY	74,516	1.01	11.66	0.1730	8,279.56	2,759.85
SHASTA PUBLIC LIBRARIES	71,480	0.40	10.74	0.1169	11,913.33	2,166.06
BURLINGAME PUBLIC LIBRARY	69,435	1.91	14.51	0.1565	6,943.50	2,169.84
SOUTH PASADENA PUBLIC LIBRARY	68,607	2.67	25.61	0.2234	9,801.00	3,610.89
WATSONVILLE PUBLIC LIBRARY	66,286	1.14	13.56	0.1335	5,523.83	1,441.00
LIVERMORE PUBLIC LIBRARY	64,493	0.79	13.58	0.1236	5,863.00	1,954.33
CORONA PUBLIC LIBRARY	64,173	0.42	31.47	0.1524	5,833.91	3,055.86
ROSEVILLE PUBLIC LIBRARY	61,321	0.51	8.70	0.1107	5,110.08	1,393.66
MENLO PARK PUBLIC LIBRARY	57,791	1.79	12.82	0.1755	8,255.86	2,751.95
FULLERTON PUBLIC LIBRARY	57,692	0.43	13.62	0.0000	4,437.85	1,602.56
REDWOOD CITY PUBLIC LIBRARY	56,580	0.73	6.11	0.0529	4,352.31	1,257.33
MURRIETA PUBLIC LIBRARY	55,656	0.53	23.27	0.1643	9,276.00	2,782.80
CITY OF COMMERCE PUBLIC LIBRARY	54,598	4.25	6.07	0.1701	7,799.71	1,399.95
A. K. SMILEY PUBLIC LIBRARY	53,845	0.78	16.30	0.2069	10,769.00	2,692.25
PALO ALTO CITY LIBRARY	53,538	0.82	6.05	0.0689	2,676.90	1,049.76
REDONDO BEACH PUBLIC LIBRARY	52,649	0.79	13.38	0.1203	5,849.89	2,105.96
INGLEWOOD PUBLIC LIBRARY	51,358	0.47	13.02	0.2125	5,706.44	1,711.93
CALABASAS CITY LIBRARY	49,920	2.16	19.02	0.2334	8,320.00	2,936.47
NAPA COUNTY LIBRARY	47,746	0.36	6.24	0.0786	3,672.77	900.87
UPLAND PUBLIC LIBRARY	47,138	0.64	21.27	0.2420	15,712.67	2,772.82
MONROVIA PUBLIC LIBRARY	47,066	1.28	21.20	0.2011	5,883.25	2,941.63
HEMET PUBLIC LIBRARY	46,758	0.59	24.24	0.1389	46,758.00	6,679.71
ORANGE PUBLIC LIBRARY	46,658	0.34	10.24	0.0944	3,110.53	1,138.00
GLENDORA LIBRARY & CULTURAL CENTER	46,284	0.92	19.17	0.1750	5,785.50	1,928.50
HUMBOLDT COUNTY LIBRARY	45,315	0.34	3.49	0.1276	5,035.00	1,373.18
SAN MATEO PUBLIC LIBRARY	45,050	0.44	8.68	0.0784	3,003.33	919.39
CORONADO PUBLIC LIBRARY	44,374	1.93	13.82	0.1205	4,930.44	1,848.92
ARCADIA PUBLIC LIBRARY	42,126	0.74	13.87	0.0752	3,510.50	1,452.62
CAMARENA MEMORIAL PUBLIC LIBRARY	40,906	1.05	21.62	0.4019	13,635.33	5,113.25
OCEANSIDE PUBLIC LIBRARY	40,892	0.24	6.01	0.0871	2,555.75	1,076.11
HUNTINGTON BEACH LIBRARY	40,618	0.21	3.82	0.0699	4,513.11	864.21
LOMPOC PUBLIC LIBRARY	40,167	0.62	6.05	0.1355	13,389.00	2,510.44
SANTA MARIA PUBLIC LIBRARY	37,827	0.26	4.95	0.0892	5,403.86	859.70
ALTADENA LIBRARY DISTRICT	36,282	0.68	6.55	0.0930	5,183.14	1,343.78
BEAUMONT LIBRARY DISTRICT	35,625	0.51	12.23	0.1862	5,089.29	2,375.00
MILL VALLEY PUBLIC LIBRARY	35,055	2.49	11.35	0.1406	5,007.86	1,845.00
PALMDALE CITY LIBRARY	33,740	0.22	16.57	0.0000	16,870.00	2,811.67
BUTTE COUNTY LIBRARY	32,526	0.15	3.88	0.0508	8,131.50	1,251.00
BENICIA PUBLIC LIBRARY	31,996	1.18	10.27	0.1377	5,332.67	1,599.80
BELVEDERE-TIBURON LIBRARY	31,550	2.84	10.41	0.1770	3,505.56	1,855.88
BUENA PARK LIBRARY DISTRICT	31,239	0.39	13.87	0.1128	4,462.71	1,487.57
MONTEREY PUBLIC LIBRARY	30,903	1.05	11.49	0.0941	3,433.67	1,236.12
DOWNEY CITY LIBRARY	30,000	0.27	11.22	0.0772	6,000.00	2,500.00
SAN BERNARDINO COUNTY LIBRARY	29,500	0.25	9.30	0.1405	29,500.00	2,950.00
HARRISON MEMORIAL LIBRARY	28,539	7.63	6.53	0.2909	5,707.80	2,594.45
CAMARILLO PUBLIC LIBRARY	26,812	0.41	16.32	0.1365	3,830.29	1,072.48
POMONA PUBLIC LIBRARY	26,097	0.17	20.76	0.2061	8,699.00	1,864.07
LOS GATOS PUBLIC LIBRARY	25,444	0.86	9.79	0.1147	5,088.80	1,696.27
RICHMOND PUBLIC LIBRARY	24,675	0.24	5.95	0.0682	1,298.68	493.50
EL DORADO COUNTY LIBRARY	23,951	0.13	2.31	0.0478	2,993.88	798.37
PLACENTIA LIBRARY DISTRICT	23,701	0.44	7.88	0.1026	3,950.17	1,316.72
SAN BRUNO PUBLIC LIBRARY	21,688	0.52	8.98	0.0904	3,614.67	1,445.87
SANTA FE SPRINGS CITY LIBRARY	21,634	1.32	9.25	0.1516	7,211.33	1,802.83
LARKSPUR PUBLIC LIBRARY	21,060	1.75	7.80	0.0000	7,020.00	2,632.50
DALY CITY PUBLIC LIBRARY	20,939	0.21	2.80	0.0421	3,489.83	747.82
MADERA COUNTY LIBRARY	19,452	0.13	2.52	0.0883	4,863.00	1,215.75
IMPERIAL COUNTY LIBRARY	18,860	0.35	3.88	0.4379	18,860.00	3,772.00
KINGS COUNTY LIBRARY	18,466	0.12	1.79	0.0953	3,077.67	1,025.89
SAN MARINO PUBLIC LIBRARY	18,268	1.39	5.67	0.0682	3,044.67	1,014.89
PASO ROBLES PUBLIC LIBRARY	18,150	0.60	5.59	0.0665	6,050.00	2,016.67
COVINA PUBLIC LIBRARY	18,044	0.38	9.47	0.0769	9,022.00	1,640.36
PALM SPRINGS PUBLIC LIBRARY	18,044	0.40	9.81	0.0766	3,608.80	1,127.75
MENDOCINO COUNTY LIBRARY	17,765	0.20	2.51	0.0000	3,553.00	1,366.54
PORTERVILLE PUBLIC LIBRARY	17,680	0.32	5.01	0.0874	17,680.00	1,262.86
FOLSOM PUBLIC LIBRARY	17,108	0.24	4.90	0.0769	4,277.00	1,069.25
SAN ANSELMO PUBLIC LIBRARY	16,872	1.36	8.31	0.3192	5,624.00	3,374.40
LODI PUBLIC LIBRARY	16,234	0.26	6.32	0.0772	3,246.80	954.94
HAYWARD PUBLIC LIBRARY	15,210	0.10	3.20	0.0248	1,690.00	460.91
LINCOLN PUBLIC LIBRARY	12,982	0.30	7.49	0.0509	12,982.00	3,245.50
PACIFIC GROVE PUBLIC LIBRARY	10,453	0.69	8.71	0.1062	3,484.33	1,306.63
MONTEREY PARK BRUGGEMEYER LIBRARY	10,362	0.17	5.48	0.0305	1,727.00	414.48
SAUSALITO PUBLIC LIBRARY	10,353	1.45	3.31	0.0907	1,725.50	1,035.30
LAKE COUNTY LIBRARY	9,881	0.15	1.56	0.0334	3,293.67	760.08
MARIPOSA COUNTY LIBRARY	9,870	0.54	1.92	0.0706	9,870.00	2,467.50
TULARE PUBLIC LIBRARY	9,817	0.16	5.66	0.0582	3,272.33	981.70
WOODLAND PUBLIC LIBRARY	9,601	0.17	4.49	0.0464	2,400.25	800.08
TUOLUMNE COUNTY LIBRARY	9,467	0.17	1.73	0.0543	3,155.67	860.64
SOUTH SAN FRANCISCO PUBLIC LIBRARY	9,394	0.15	1.59	0.0336	854.00	260.94
INYO COUNTY FREE LIBRARY	8,942	0.48	1.12	0.0000	2,235.50	993.56
SIERRA MADRE PUBLIC LIBRARY	7,781	0.71	3.33	0.0849	1,296.83	648.42
IRWINDALE PUBLIC LIBRARY	7,106	4.98	3.23	0.2370	7,106.00	1,776.50
AZUSA CITY LIBRARY	6,962	0.15	2.83	0.0454	1,392.40	409.53
COALINGA-HURON UNIFIED SCHOOL DISTRICT LIBRARY	6,892	0.25	1.42	0.0575	3,446.00	574.33
BANNING LIBRARY DISTRICT	6,701	0.21	1.84	0.0785	2,233.67	418.81
SAN BENITO COUNTY FREE LIBRARY	5,899	0.11	3.01	0.0450	1,966.33	589.90
PLUMAS COUNTY LIBRARY	5,757	0.25	0.63	0.1178	1,919.00	575.70
BRAWLEY PUBLIC LIBRARY	5,635	0.22	2.21	0.1482	2,817.50	563.50
COLTON PUBLIC LIBRARY	5,622	0.11	2.70	0.0802	5,622.00	1,405.50
COLUSA COUNTY FREE LIBRARY	5,187	0.24	0.82	0.1212	1,729.00	576.33
WILLOWS PUBLIC LIBRARY	4,998	0.37	1.85	0.1352	4,998.00	999.60
TEHAMA COUNTY LIBRARY	4,517	0.07	1.59	0.0573	1,505.67	645.29
PALO VERDE VALLEY LIBRARY DISTRICT	3,578	0.09	1.56	0.0382	3,578.00	715.60
CALAVERAS COUNTY LIBRARY	3,512	0.08	0.35	0.0000	3,512.00	501.71
MODOC COUNTY LIBRARY	3,500	0.36	0.96	0.0000	3,500.00	700.00
SUTTER COUNTY LIBRARY	3,472	0.04	0.61	0.0037	3,472.00	267.08
ST. HELENA PUBLIC LIBRARY	3,347	0.57	1.38	0.0229	836.75	334.70
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT	2,896	0.10	1.55	0.0238	1,448.00	321.78
SIGNAL HILL PUBLIC LIBRARY	2,184	0.20	0.96	0.1429	1,092.00	364.00
IMPERIAL PUBLIC LIBRARY	1,678	0.11	0.67	0.0575	0.00	335.60
MONO COUNTY FREE LIBRARY	1,530	0.11	0.15	0.0102	382.50	109.29
ALPINE COUNTY LIBRARY/ARCHIVES	1,438	1.22	0.51	0.0501	1,438.00	479.33
DIXON PUBLIC LIBRARY DISTRICT	1,254	0.05	0.50	0.0139	313.50	125.40
EL CENTRO PUBLIC LIBRARY	1,000	0.02	0.45	0.0724	1,000.00	166.67
DEL NORTE COUNTY LIBRARY DISTRICT	958	0.03	0.56	0.0083	958.00	191.60
TRINITY COUNTY FREE LIBRARY	525	0.04	0.22	0.0144	525.00	175.00
LASSEN LIBRARY DISTRICT	415	0.01	0.29	0.0076	415.00	138.33
AMADOR COUNTY LIBRARY	262	0.01	0.05	0.0028	262.00	32.75
YUBA COUNTY LIBRARY	166	0.00	0.08	0.0013	83.00	18.44
SAN JUAN BAUTISTA CITY LIBRARY	40	0.02	0.03	0.0045	0.00	40.00
California State Library