Location  (175) 7.3 Reference Questions Reference Questions per Capita Reference Questions per Hour Open Reference Questions per Visit Reference Questions per Librarian FTE Reference Questions per Staff FTE
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Median36,4880.436.020.10174,468.301,192.53
Total35,532,827
Average204,2120.668.63-79.03505,785.991,547.20
Maximum17,766,4145.59112.640.737374,191.0022,257.30
Minimum-10.01-0.00-13,456.0000-0.03-0.01
California State Library17,766,4140.457.430.11875,216.561,474.79
LOS ANGELES PUBLIC LIBRARY2,619,1210.6513.580.19927,097.892,716.93
LA COUNTY LIBRARY1,700,8730.508.430.17286,942.341,035.85
SAN DIEGO PUBLIC LIBRARY1,007,6920.7211.040.15298,024.942,117.62
SAN FRANCISCO PUBLIC LIBRARY669,2640.779.440.10783,233.16979.89
SAN JOSE PUBLIC LIBRARY643,0320.6111.060.09485,665.481,786.85
ORANGE COUNTY PUBLIC LIBRARY520,3130.326.060.08984,428.201,519.16
RIVERSIDE COUNTY LIBRARY SYSTEM479,9170.386.690.13319,055.041,999.65
FRESNO COUNTY PUBLIC LIBRARY468,4760.485.940.16718,675.481,862.36
LONG BEACH PUBLIC LIBRARY407,1720.8518.680.387410,437.633,247.24
SAN DIEGO COUNTY LIBRARY340,0000.313.770.06214,146.341,317.83
SANTA CLARA COUNTY LIBRARY336,7370.7714.610.10443,903.741,252.00
SANTA CRUZ LIBRARIES334,3011.5017.380.306213,929.213,777.41
ALAMEDA COUNTY LIBRARY282,5040.4915.110.12613,531.301,162.57
CARLSBAD CITY LIBRARY254,4372.2426.030.35339,977.922,487.65
OAKLAND PUBLIC LIBRARY248,8630.558.010.12443,083.041,148.58
HEMET PUBLIC LIBRARY222,5732.72112.640.737374,191.0022,257.30
BERKELEY PUBLIC LIBRARY209,3291.7315.360.18436,102.891,864.68
WHITTIER PUBLIC LIBRARY194,9942.2238.090.336214,999.544,381.89
SONOMA COUNTY LIBRARY186,1080.376.780.08813,759.761,159.77
RANCHO CUCAMONGA PUBLIC LIBRARY164,2020.9326.530.28489,658.942,132.49
NEWPORT BEACH PUBLIC LIBRARY157,1491.8512.420.14269,821.812,641.16
SOLANO COUNTY LIBRARY153,4470.406.750.11604,091.921,373.13
RIVERSIDE PUBLIC LIBRARY145,9230.457.220.174318,240.382,421.96
SACRAMENTO PUBLIC LIBRARY143,5000.102.760.03961,621.47502.63
STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY140,7840.216.030.18206,399.272,101.25
SAN LUIS OBISPO CITY-COUNTY LIBRARY135,3040.546.110.16347,516.891,866.26
SHASTA PUBLIC LIBRARIES135,1960.7620.310.104327,039.205,878.09
SANTA MONICA PUBLIC LIBRARY131,0581.4010.090.10423,175.621,164.96
REDWOOD CITY PUBLIC LIBRARY129,0381.5111.930.16109,004.752,384.29
STANISLAUS COUNTY FREE LIBRARY124,8260.234.300.05346,569.79886.55
TORRANCE PUBLIC LIBRARY124,6540.858.920.18065,666.091,707.59
BURBANK PUBLIC LIBRARY110,2401.0514.190.13274,365.941,707.82
BEVERLY HILLS PUBLIC LIBRARY108,1383.1220.600.15745,795.181,854.54
YOLO COUNTY LIBRARY100,0600.637.440.12765,841.211,768.16
SANTA BARBARA PUBLIC LIBRARY99,1120.426.090.08376,788.491,576.71
SANTA CLARA CITY LIBRARY99,0860.8013.570.07914,845.281,406.87
KERN COUNTY LIBRARY98,5040.112.680.08918,208.671,169.46
ALHAMBRA PUBLIC LIBRARY98,1871.1334.090.14858,926.093,068.34
YORBA LINDA PUBLIC LIBRARY98,0791.4430.330.334410,059.383,062.10
SUNNYVALE PUBLIC LIBRARY95,6020.6429.040.13984,917.801,857.07
OXNARD PUBLIC LIBRARY94,3730.4514.200.21108,987.902,798.72
PASADENA PUBLIC LIBRARY88,1680.623.680.08563,093.61843.23
SAN MATEO COUNTY LIBRARIES87,1520.312.840.03951,884.37778.49
PLEASANTON PUBLIC LIBRARY85,9241.1326.650.16307,312.682,590.41
MISSION VIEJO LIBRARY85,6110.8928.340.10545,819.922,494.49
ANAHEIM PUBLIC LIBRARIES82,9210.235.180.08453,368.031,137.77
CHULA VISTA PUBLIC LIBRARY80,9640.309.450.04955,281.412,012.53
VENTURA COUNTY LIBRARY80,2450.323.790.11445,731.791,318.08
MARIN COUNTY FREE LIBRARY76,2740.533.320.07042,338.98795.76
ESCONDIDO PUBLIC LIBRARY75,0960.5017.090.18245,562.672,145.60
SAN RAFAEL PUBLIC LIBRARY73,3411.2116.160.27056,111.753,055.88
CERRITOS PUBLIC LIBRARY73,3331.4721.790.027712,222.171,705.42
CITY OF COMMERCE PUBLIC LIBRARY73,0055.598.160.20528,588.821,717.76
FULLERTON PUBLIC LIBRARY70,7970.5024.610.16396,436.092,702.18
ONTARIO CITY LIBRARY70,4710.4012.210.14055,420.851,438.18
THOUSAND OAKS LIBRARY69,5120.5313.090.08403,731.191,049.08
SANTA CLARITA PUBLIC LIBRARY68,5530.327.190.09033,917.311,269.50
SAN LEANDRO PUBLIC LIBRARY66,3950.759.870.07503,319.751,702.44
MONTEREY COUNTY FREE LIBRARIES65,0970.282.490.08473,829.24879.69
MOUNTAIN VIEW PUBLIC LIBRARY64,6960.8216.990.10213,920.971,540.38
ALAMEDA FREE LIBRARY62,7070.7810.860.16005,700.641,975.02
RANCHO MIRAGE PUBLIC LIBRARY62,5193.4222.150.24736,946.564,809.15
WATSONVILLE PUBLIC LIBRARY61,4221.158.440.11106,142.201,706.17
PALOS VERDES LIBRARY DISTRICT60,4430.877.040.09993,181.211,042.12
HUNTINGTON BEACH LIBRARY59,9690.305.340.07275,996.901,313.67
BURLINGAME PUBLIC LIBRARY58,7321.5512.280.16314,857.901,759.50
ROSEVILLE PUBLIC LIBRARY58,0720.437.860.11234,223.421,425.08
SANTA ANA PUBLIC LIBRARY54,1290.168.260.11633,608.601,002.39
SAN MATEO PUBLIC LIBRARY52,8170.497.390.08753,470.241,044.23
MERCED COUNTY LIBRARY52,5800.193.110.162013,145.002,503.81
SAN BERNARDINO PUBLIC LIBRARY50,3640.239.980.209212,591.002,421.35
NATIONAL CITY PUBLIC LIBRARY47,3750.7719.740.18469,609.532,798.29
GLENDALE PUBLIC LIBRARY45,2540.222.820.07231,599.65645.56
TULARE COUNTY FREE LIBRARY45,0840.131.880.14714,508.40984.37
SANTA MARIA PUBLIC LIBRARY44,1620.295.380.12416,308.861,059.55
ARCADIA PUBLIC LIBRARY43,4850.7614.310.08603,781.301,581.27
MURRIETA PUBLIC LIBRARY43,1650.3818.740.13318,633.002,398.06
TULARE PUBLIC LIBRARY42,3500.6519.530.272010,587.502,823.33
BUENA PARK LIBRARY DISTRICT39,0360.4713.900.14256,506.001,346.07
HUMBOLDT COUNTY LIBRARY38,9320.282.780.10234,866.501,297.73
DOWNEY CITY LIBRARY38,0000.3314.060.11628,000.001,277.31
OCEANSIDE PUBLIC LIBRARY37,7410.214.720.08632,433.33985.15
NAPA COUNTY LIBRARY37,6870.284.590.06423,014.96720.59
CAMARILLO PUBLIC LIBRARY37,2420.5311.320.08856,421.031,377.80
CORONA PUBLIC LIBRARY36,6760.2214.080.09984,584.502,015.16
REDONDO BEACH PUBLIC LIBRARY36,5230.537.670.10793,652.301,304.39
GLENDORA LIBRARY & CULTURAL CENTER36,4530.6914.140.12316,603.801,667.57
ORANGE PUBLIC LIBRARY35,6930.255.980.08362,745.62887.89
SAN ANSELMO PUBLIC LIBRARY35,1522.7213.980.353611,717.335,858.67
SANTA FE SPRINGS CITY LIBRARY34,8171.908.930.24108,704.252,246.26
LOS GATOS PUBLIC LIBRARY34,7961.1113.150.11456,326.552,244.90
SALINAS PUBLIC LIBRARY34,6080.214.440.07942,307.20795.59
NEVADA COUNTY LIBRARY34,3620.353.810.08656,247.641,010.65
PALO ALTO CITY LIBRARY34,2940.502.540.03331,180.52537.78
A. K. SMILEY PUBLIC LIBRARY33,8650.4810.250.12506,773.001,354.60
CAMARENA MEMORIAL PUBLIC LIBRARY33,2900.8110.480.351511,096.676,658.00
PLACENTIA LIBRARY DISTRICT33,1930.607.760.10184,149.131,659.65
BUTTE COUNTY LIBRARY32,9060.153.030.05334,387.471,134.69
PALMDALE CITY LIBRARY32,7060.2110.010.169111,893.092,907.20
CORONADO PUBLIC LIBRARY32,1691.319.960.10143,138.441,180.51
LIVERMORE PUBLIC LIBRARY31,0010.356.010.08112,480.08857.57
MILL VALLEY PUBLIC LIBRARY30,1812.029.800.13104,293.171,455.91
MORENO VALLEY PUBLIC LIBRARY29,8590.149.030.10809,953.002,010.71
EL SEGUNDO PUBLIC LIBRARY28,3001.693.610.12994,716.671,271.91
COVINA PUBLIC LIBRARY28,2990.5815.300.151528,299.002,297.00
CALABASAS CITY LIBRARY26,8641.1112.310.17276,716.001,918.86
LOMPOC PUBLIC LIBRARY25,7490.435.670.10316,437.251,839.21
SAN BRUNO PUBLIC LIBRARY24,9430.5510.270.13924,988.603,325.73
BENICIA PUBLIC LIBRARY23,6300.857.750.11433,780.801,271.80
MONROVIA PUBLIC LIBRARY22,5410.599.420.12032,254.101,086.31
DALY CITY PUBLIC LIBRARY22,4890.213.600.06203,072.271,014.39
MENLO PARK PUBLIC LIBRARY21,8510.614.620.06314,162.101,065.90
MADERA COUNTY LIBRARY21,5660.142.820.123710,783.001,120.31
MONTEREY PUBLIC LIBRARY20,9390.736.740.07422,387.57908.42
PALM SPRINGS PUBLIC LIBRARY20,4050.432.980.07083,400.831,200.29
HARRISON MEMORIAL LIBRARY19,2525.014.750.22753,850.401,662.52
HAYWARD PUBLIC LIBRARY18,1390.113.810.04791,649.00531.94
PASO ROBLES PUBLIC LIBRARY15,5850.494.840.09005,195.001,771.02
BELVEDERE-TIBURON LIBRARY14,8791.274.930.12331,653.22875.24
FOLSOM PUBLIC LIBRARY14,7620.196.220.05764,920.671,405.90
SOUTH PASADENA PUBLIC LIBRARY14,2820.555.330.06121,930.00747.75
POMONA PUBLIC LIBRARY14,2500.099.450.15957,125.001,144.58
PACIFIC GROVE PUBLIC LIBRARY13,9210.905.790.09432,531.091,184.77
LARKSPUR PUBLIC LIBRARY13,4561.075.38-13,456.00004,893.091,768.20
SAN MARINO PUBLIC LIBRARY13,3800.994.330.05532,477.78798.81
EL DORADO COUNTY LIBRARY12,2310.071.190.00002,223.82405.67
BEAUMONT LIBRARY DISTRICT12,1000.143.060.06721,861.54987.76
ST. HELENA PUBLIC LIBRARY11,8421.965.250.10743,947.331,480.25
PLACER COUNTY LIBRARY11,6620.060.800.02101,139.98280.47
DIXON PUBLIC LIBRARY DISTRICT10,9630.394.580.10152,192.60996.64
CALAVERAS COUNTY LIBRARY10,9590.241.090.181410,959.001,159.68
BANNING LIBRARY DISTRICT10,5400.343.900.418410,540.001,054.00
SIMI VALLEY PUBLIC LIBRARY10,1800.083.560.06252,545.00636.25
COALINGA-HURON UNIFIED SCHOOL DISTRICT LIBRARY9,8500.372.210.13209,850.00820.83
LODI PUBLIC LIBRARY9,5550.153.080.037812,740.00749.41
AZUSA CITY LIBRARY9,1200.183.130.04533,040.00506.67
INGLEWOOD PUBLIC LIBRARY8,9600.082.770.0717769.10259.03
UPLAND PUBLIC LIBRARY8,2640.113.170.03302,066.00459.11
SOUTH SAN FRANCISCO PUBLIC LIBRARY7,9090.121.280.0187587.59199.92
VICTORVILLE CITY LIBRARY7,4000.062.390.03637,400.00740.00
MONTEREY PARK BRUGGEMEYER LIBRARY7,3850.123.550.02321,136.15289.27
PORTERVILLE PUBLIC LIBRARY6,8940.121.650.03956,894.00442.49
ALTADENA LIBRARY DISTRICT6,6200.121.340.0351945.71331.00
KINGS COUNTY LIBRARY6,5420.040.520.03961,308.40373.62
SAN BENITO COUNTY FREE LIBRARY6,4000.122.880.06722,133.33697.17
MARIPOSA COUNTY LIBRARY6,2890.351.270.04956,289.001,572.25
TUOLUMNE COUNTY LIBRARY6,1810.111.120.03803,090.50526.04
PALO VERDE VALLEY LIBRARY DISTRICT5,8580.153.000.06405,858.001,099.06
BRAWLEY PUBLIC LIBRARY5,3290.202.020.08692,664.50532.90
SIERRA MADRE PUBLIC LIBRARY5,2370.482.270.06441,047.40595.11
BLANCHARD/SANTA PAULA PUBLIC LIBRARY DISTRICT4,8460.162.590.06476,461.33540.25
SAUSALITO PUBLIC LIBRARY4,6910.641.490.03771,172.75521.22
INYO COUNTY FREE LIBRARY4,3670.230.650.00001,455.67727.83
IRWINDALE PUBLIC LIBRARY4,2302.971.830.20554,230.00604.29
PLUMAS COUNTY LIBRARY3,4750.150.450.05932,131.90579.17
DEL NORTE COUNTY LIBRARY DISTRICT3,4320.131.430.07133,432.00858.00
TEHAMA COUNTY LIBRARY3,3120.051.150.03391,104.00473.14
SUTTER COUNTY LIBRARY3,0650.030.740.00603,065.00255.42
COLUSA COUNTY FREE LIBRARY2,6590.120.410.07251,329.50265.90
IMPERIAL COUNTY LIBRARY2,2800.040.380.05472,280.00304.00
COLTON PUBLIC LIBRARY1,6420.030.660.0249821.00547.33
AMADOR COUNTY LIBRARY1,6340.040.330.02331,634.00261.44
IMPERIAL PUBLIC LIBRARY1,5260.080.610.05780.00339.11
LAKE COUNTY LIBRARY1,2480.020.210.00001,248.00120.58
MONO COUNTY FREE LIBRARY7950.060.080.0071271.33105.16
SIGNAL HILL PUBLIC LIBRARY7950.070.390.0336795.00159.00
MODOC COUNTY LIBRARY7800.080.350.0557780.00195.00
YUBA COUNTY LIBRARY6860.010.510.0126686.0076.22
LASSEN LIBRARY DISTRICT6240.040.550.0170624.00171.90
EL CENTRO PUBLIC LIBRARY5680.010.160.0050568.0075.73
ALPINE COUNTY LIBRARY/ARCHIVES4450.390.150.0203445.00445.00
SAN JUAN BAUTISTA CITY LIBRARY280.020.020.00430.0040.00
SAN BERNARDINO COUNTY LIBRARY-10.00-0.000.0000-0.03-0.01
California State Library
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